Shipping Policy

Delivery Support

In administering this part of the store, puracy follows this rule: accurate address information is the customer's responsibility, although support@puracyclean.shop will try to help before fulfillment. Report a lost, damaged, wrong, or incomplete shipment through support@puracyclean.shop or 812-794-4661. The purpose of this explanation is to make the applicable customer standard easy to follow.

How Tracking Is Provided

Customers receive tracking information once the order ships, including the carrier tracking number needed to follow delivery progress. This is the operating standard followed by puracy. It is set out here to help customers understand the applicable next steps.

Processing and Transit Estimates

Under the customer terms maintained by puracy, allow 1–2 business days for handling before shipment. The carrier's estimated delivery window is then 4–6 business days, although weather, peak periods, or service interruptions may affect timing. It is included to give customers practical clarity about this part of the service.

U.S. Delivery Area

We serve U.S. delivery addresses only. Free standard shipping applies to every United States order, and destinations outside the country are excluded. puracy applies this rule to the relevant orders and requests. The purpose of this explanation is to make the applicable customer standard easy to follow.

Merchant Information

• Store: puracy
• Customer-service email: support@puracyclean.shop
• Customer-service phone: 812-794-4661
• Business and return address: 2812 Sundown Ln, Boulder, Colorado, 80303, United States