Payment Policy

Payment and Card Policy

About Credit/Debit Card

The approach used by puracy is as follows: We process card orders in USD and support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover when the applicable method is available in checkout. The statement is included to make the related service expectation clear at a glance.

As part of the service provided by puracy, payment data is transmitted to Shopify or an authorized provider for secure processing, and the store does not keep full card numbers or CVV security codes. It is stated here to give customers a clear understanding of how this part of the service works.

Payment Approval

For customers of puracy, the issuing bank controls approval and may place a temporary hold or request verification. We may pause or cancel a purchase that cannot be authorized or that presents a substantial security concern. It is stated here to give customers a clear understanding of how this part of the service works.

Approved Refund Timing

An approved refund is sent to the original payment method within 5–10 business days after the returned merchandise is received and inspected. The bank may need additional posting time. puracy applies this rule to the relevant orders and requests. The information is provided to support informed purchase and service decisions.

Taxes and Checkout Total

Applicable taxes are collected as required by law and shown during checkout when calculation is available. The store does not promise that every order is tax-free. puracy applies this rule to the relevant orders and requests. The detail is included here so customers can make decisions with clear expectations.

Business Contact Record

  • Store: puracy
  • Customer-service email: support@puracyclean.shop
  • Customer-service phone: 812-794-4661
  • Business and return address: 2812 Sundown Ln, Boulder, Colorado, 80303, United States